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Post by Ginger Ninja on Aug 7, 2021 18:42:58 GMT
I can't make the Barnsley game as I'm working.
Usually I would give my and my daughters season tickets to someone to use for that game, but of course they're on my phone now. Will the club let me get a physical ticket for that game to give to my brother and nephew? Will I have to pay for it or as its my season ticket is it already paid for?
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Post by Rangers77 on Aug 7, 2021 18:53:23 GMT
Surely you can take a screenshot and send it him. That works with other tickets. Only person with the screenshot will be admitted.
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Post by Ginger Ninja on Aug 7, 2021 18:58:03 GMT
Surely you can take a screenshot and send it him. That works with other tickets. Only person with the screenshot will be admitted. Will that work?? |
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Post by West Acton on Aug 7, 2021 19:06:20 GMT
Think there is a share option on the qpr app
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Post by Rangers77 on Aug 7, 2021 19:24:07 GMT
Surely you can take a screenshot and send it him. That works with other tickets. Only person with the screenshot will be admitted. Works with train tickets. But check with the box office. West is probably onto something. |
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Post by Ginger Ninja on Aug 7, 2021 19:43:41 GMT
Thanks fellas, I'll look into it
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Post by Greg1882 on Aug 7, 2021 20:25:04 GMT
Just a barcode isn’t it? That will be the same whether you screen shot it or not. Screen shot, WhatsApp, job done
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Post by Rangers77 on Aug 8, 2021 9:29:43 GMT
Hearing horror stories about people not being able to get into the ground because of problems with the new ticketing technology. It taking an hour to get in and lots of people missing the first twenty minutes. How unacceptable is that? First, if people are stuck outside, through no fault of their own, why not delay the kick off? Second, if people have an e ticket, which hasn't been read because of problems, just let them in. No one would forge a ticket to see that game. Clownland. Again.
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Post by West Acton on Aug 8, 2021 9:37:09 GMT
I’m not sure if it was the just the new system or not
I got ellersie rd about 215 (loftus End as other end was closed just for millwall) and there was a huge queue, being British I joined it, it was only after five mins I realised the queue was actually for the people giving out the free scarves right by the entrance so people thought it was entrance queue when it was collect a scarf and go in. After got scarf was in the ground as quick as normally would be if not quicker
If you never wanted scarf you could have gone straight turnstiles as normal
I’m sure there Could have been other issues aside from that so it never helped but suppose learning is if giving giveaways in future do it away from entrance as it causes confusion
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Post by alanwycombe on Aug 8, 2021 10:08:43 GMT
I take Westy’s point about scarves but the queue I was in (earlier) was delayed by people being refused entry either by QR not reading or presenting it wrongly then they stay put, try 3 or 4 times which is pointless and are then reluctant to leave mates etc. - all of which causes massive delay.
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Post by Stanley75 on Aug 8, 2021 10:16:53 GMT
Did notice lots of empty seats at KO time. Bring back paper tickets 😁
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Post by Tarbie on Aug 8, 2021 10:16:57 GMT
Online ticket sales system crashed as well. Bit of a shambles.
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Post by Stanley75 on Aug 8, 2021 10:20:21 GMT
Family stand had plenty of empty seats throughout the game. Bet there'd have been loads of take up for those if they weren't limited to families.
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Post by Rangers77 on Aug 8, 2021 10:21:28 GMT
Did notice lots of empty seats at KO time. Bring back paper tickets 😁 If the faulty system fails to recognise an e- ticket, show it to a steward, trained and paid to know what they're doing, who lets you in though a side gate. Really simple. But club admin can't grasp that. They send you to the Box Office 😐 |
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Post by Stanley75 on Aug 8, 2021 10:30:14 GMT
They send you to the Box Office 😐 Yeah, that would seem utterly absurd, especially if you're at Loftus or Ellerslie side - if that's indeed what happened. It would also cause huge queues at the box office. |
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Post by alanwycombe on Aug 8, 2021 10:31:36 GMT
Did notice lots of empty seats at KO time. Bring back paper tickets 😁 If the faulty system fails to recognise an e- ticket, show it to a steward, trained and paid to know what they're doing, who lets you in though a side gate. Really simple. But club admin can't grasp that. They send you to the Box Office 😐 That’s what they do mate, but it takes ages and the queue builds up before that happens. |
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Post by Rangers77 on Aug 8, 2021 10:33:56 GMT
That would drive you nuts. When you have documentation showing your seat allocation. And it's as plain as day you're a fan. And when there isn't a forgery anywhere to be found. It's the small organizational things that go badly. Heard of a ST holder who travelled down from Derby and missed the first twenty minutes. The £10 club vouchers won't cut it. Delay Kick Off. League don't like that? Fuck. Them.
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Post by alanwycombe on Aug 8, 2021 10:34:08 GMT
Saw it coming at pre-seasons
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Post by Hitman34 on Aug 8, 2021 11:47:21 GMT
No problem getting in the lower loft yesterday.
Had problems against man red though
I spoke to a steward about it against Utd. He said when you scan the qr code, your supposed to wait for 2 seconds before you push the turnstiles. But, if someone behind you scans there’s before you push the turnstiles, both of your qr codes become void.
So in essence everyone needs to hang back and let everyone in the gate before the next person scans theirs.
Also, a steward can reset your qr code at the gate with some sort of gun device and you can attempt to go through again.
Why people were sent to box office I don’t know.
Remember, scan, wait 2 or 3 seconds, make sure person behind you doesn’t scan theirs until you start to push turnstile.then proceed through the turnstiles.
Hope these tips help.
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Post by West Acton on Aug 8, 2021 11:47:38 GMT
It worked fine last two seasons. Ive not used card in time used phone
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Post by West Acton on Aug 8, 2021 11:48:50 GMT
Family stand had plenty of empty seats throughout the game. Bet there'd have been loads of take up for those if they weren't limited to families. thought family stand was as busy as I’ve see. It in a while |
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72bus
Silver Seat
Posts: 1,070
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Post by 72bus on Aug 8, 2021 11:57:30 GMT
I couldn't get in with my 19/20 pay card and 2 emails saying it had been activated ... Sent to BO and got paper ticket. Got in at 2.58
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Post by Stanley75 on Aug 8, 2021 11:59:26 GMT
Family stand had plenty of empty seats throughout the game. Bet there'd have been loads of take up for those if they weren't limited to families. thought family stand was as busy as I’ve see. It in a while Definitely. But still several empties by the Ellerslie side. Overall a fantastic attendance though. |
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Post by Hitman34 on Aug 8, 2021 12:04:00 GMT
The club needs to work out which caused the worst issues.
Was it the qr codes on apple wallet. On the QPR app or was it the cards?
On a side note why were names still on the seats that are no longer season ticket holders? Can the club not be arsed to remove them from the seats?
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72bus
Silver Seat
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Post by 72bus on Aug 8, 2021 12:05:20 GMT
I don't get the purpose of a family stand , ive sat in all the stands with no problem when my kids were little
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Post by Hitman34 on Aug 8, 2021 12:13:24 GMT
Having been taken into the lower loft by my dad in the 80s as a kid, my first choice is to now sit there with my kid.
It was not a family stand back then and it shouldn’t be now. God knows we need some atmosphere there so hoos need to move it or get rid of it completely.
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Post by Tarbie on Aug 8, 2021 14:15:44 GMT
Having been taken into the lower loft by my dad in the 80s as a kid, my first choice is to now sit there with my kid. It was not a family stand back then and it shouldn’t be now. God knows we need some atmosphere there so hoos need to move it or get rid of it completely. I sat Lower Loft yesterday. Gotta be honest, ain't my favourite place to sit. Much prefer Upper Loft or Ellesie Road. |
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Post by croydoncaptainjack on Aug 8, 2021 22:49:04 GMT
That would drive you nuts. When you have documentation showing your seat allocation. And it's as plain as day you're a fan. And when there isn't a forgery anywhere to be found. It's the small organizational things that go badly. Heard of a ST holder who travelled down from Derby and missed the first twenty minutes. The £10 club vouchers won't cut it. Delay Kick Off. League don't like that? Fuck. Them. Yes, a lad in front of me comes every game from Doncaster and he ended up 20 mins late. |
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Post by acricketer on Aug 8, 2021 23:07:50 GMT
Don't think we'd have heard too many complaints if it was the first half of last season.
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72bus
Silver Seat
Posts: 1,070
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Post by 72bus on Aug 9, 2021 9:33:36 GMT
Liverpool fans had the same problems yesterday , now asking for refunds
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